Information we collect
We collect information you submit, such as your name, email address, phone number, location, education, date of birth, account profile, programme preferences, messages, test activity, and application documents. We also process basic technical information needed for security, session management, and service operation.
How we use information
Information is used to create and secure accounts, process applications, assess programme fit, provide counselling and chat support, manage learning or mock-test access, respond to enquiries, prevent abuse, and operate the website. We do not ask for banking passwords, card PINs, or OTPs.
Contact and counselling consent
When you request counselling or submit an enquiry, you consent to being contacted about that request by phone, email, SMS, or WhatsApp. You may ask the team to stop promotional follow-up at any time.
Sharing and service providers
We may share relevant application information with authorized staff, programme or training partners, and service providers only when needed to handle your request. We do not sell candidate documents or contact details.
Security and retention
We use access controls, secure sessions, request validation, restricted document downloads, and server-side checks to protect information. No internet service can guarantee absolute security. Records are retained only as long as reasonably needed for admissions, support, legal, security, or operational purposes.
Your choices
You may update account information from your profile. To request access, correction, deletion, or withdrawal of contact consent, email contact@eduooze.in. Some records may need to be retained where required by law or legitimate security and operational needs.
Policy changes
We may update this policy when services or legal requirements change. The latest version and effective date will remain available on this page.